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Send me information MedCom can provide you with immediate solutions to your businesses communications needs in a variety of ways. For example, we can routinely provide your callers with product information requests, perform sales/order taking functions for you, and provide sample fulfillment, appointment scheduling, complaint handling, product recalls, registrations, and new service orders via our in-house communications that have been networked with your server. We perform these functions in a seamless manner every day.
MedCom is equipped with state-of-the-art TELEMESSAGING equipment and is a recognized leader in the field. We are members of the Startel National Users Group as well as our industry trade group, the Association of Telemessaging Services International. In addition, we are active members in the Lower Bucks Chamber of Commerce and the Philadelphia Chamber of Commerce. Our mission is to put quality on the line. In keeping with that stated objective, we must therefore have reliable telemessaging equipment, battery backup, emergency backup power generators, redundant disk drives, and a full complement of spare parts to maintain continuous 24 hour reliability. We never miss a call.
Our system is designed to handle your business calling needs. We can fully support a P/C gateway or run our own proprietary messaging software, as well as your in-house applications packages across our computer network.
If your business requires a specific telemessaging application, we can create a protocol utilizing our existing communications system. If however, you need MedCom to use your strictly controlled system, we have the capability to emulate and run your system across our network.
At MedCom our expertise in telephony and computer interfaces can help create a total solution to your telemessaging and order-taking needs.