MedCom serves medical, commercial and professional clients throughout the Mid-Atlantic states, and provides services for international business as well.
From inception, MedCom's commitment has always been to provide the highest quality service to our client base. By understanding fully what our customers need, we have built our reputation and our business by growing in a controlled and steady manner. We offer our clients continued improvements and product enhancements and maintain the highest standards of excellence.
Furthermore, we are committed to our employees. In an industry that traditionally pays its attendants minimum wages, offers no benefits, suffers a poor image and experiences over 50% employee and client turnover, MedCom stands alone in employee compensation and company loyalty. We pay our staff a living wage, offer comprehensive health benefits, profit sharing, and significant bonus incentives. Highly motivated employees who have a personal stake and who care about their clients will always outperform their competitors. Coupled with a commitment to use the best call center technology available, and supported with innovative applications and quality assurance, MedCom can help your company succeed.
MedCom is equipped with state-of-the-art TELE-MESSAGING equipment and is a recognized leader in the field. We are members of the Startel National Users Group as well as our industry trade group, the Association of Tele-messaging Services International. In addition, we are active members in the Chamber of Commerce. Our mission is to put quality on the line. In keeping with that stated objective, we must have reliable tele-messaging equipment, battery backup, emergency backup power generators, redundant disk drives, and a full complement of spare parts to maintain continuous 24 hour reliability. We never miss a call.
We are proud of our clients, our products, and our people. We hope to have the opportunity to demonstrate our abilities in serving your tele-messaging needs. Let us work for you. We truly do put quality on the line.
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